Refund policy
Return & Refund Policy
Effective Date: July 6, 2026
Welcome to SwiftStoreUSA.com. We want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
You may request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original condition.
The item must be in its original packaging.
Proof of purchase or your order number is required.
Non-Returnable Items
The following items cannot be returned:
Gift cards
Digital products
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or is the wrong product, please contact us immediately at support@swiftstoreusa.com so we can make it right with a replacement or refund. No return window applies in this case.
Please include:
Your order number
Photos showing the damage or defect
Exchanges
We replace items if they are defective or damaged. If you need to exchange an item, contact us at support@swiftstoreusa.com, and we'll guide you through the process.
Refunds
Once your return is received and inspected, we'll notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 7 business days.
Return Shipping
For change-of-mind returns, customers are responsible for return shipping costs. For damaged, defective, or incorrect items, we will cover the cost.
Change of Mind
We offer a 30-day change-of-mind return window because we want you to love what you ordered. If it isn't the right fit, simply contact us within 30 days of delivery to request a return.
Contact Us
If you have any questions about returns, refunds, or exchanges, please don't hesitate to contact us:
Email: support@swiftstoreusa.com