Refund policy
Return & Refund Policy
Effective Date: July 6, 2026
Welcome to SwiftStoreUSA.com. We want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.
3-Day Return Policy
You may request a return within 15 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be in its original packaging.
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Proof of purchase or your order number is required.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Digital products
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Personalized or custom-made products
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Final sale or clearance items
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Personal care products (if opened or used)
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
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Your order number
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Photos or a short video showing the issue
Once approved, we will provide a replacement or a full refund at no additional cost.
Change of Mind
If you simply changed your mind, you may return the item within 30 days.
The customer is responsible for return shipping costs unless the return is due to our mistake or a defective product.
Refund Process
After we receive and inspect your returned item, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 3–5 business days.
Depending on your bank or card issuer, it may take additional time for the refund to appear in your account.
Late or Missing Refunds
If you haven't received your refund:
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Check your bank account.
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Contact your credit card company.
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Contact your bank.
If you still haven't received your refund, please contact us.
Exchanges
We replace items only if they are defective, damaged, or incorrect.
Order Cancellation
Orders may be cancelled only before they are processed or shipped.
Once an order has been shipped, it cannot be cancelled.
Return Address
Please do not send any item back without contacting us first.
We will provide the correct return address after your return request is approved.
Contact Us
For all return and refund requests, please contact our customer support.
Website: https://SwiftStoreUSA.com
Email: gurditamaan1994@gmail.com